Here you will find all of your answers about shipping your merchandise. Please consult this FAQ first before contacting support about shipping related inquiries.
All orders are typically processed within 1-2 business days. May vary depending on availability and payment processing.
All orders are shipped Monday - Friday. If orders are placed on or after 5:00 pm on a weekday then your order will be processed the following day. If placed on the weekend, it shall be processed on the beginning of the first business work day.
Shipping time is based on business days (including expedited shipping services)
The cut-off time for overnight and 2-3 day express shipments is 12 PM PST. Orders placed after 12 PM PST that ship overnight or express may not be processed the same day.
You will receive a shipping notification (to the e-mail address provided on your order) that will notify you of the shipping carrier and your tracking information.
All of our domestic orders are shipped with either FedEx or US Postal Service. Shipments to Hawaii, Alaska, APO/FPO, PO Boxes, and US Territories will be shipped via US Postal Service.
CANADA / INTERNATIONAL SHIPPING
Please refer to the shipping chart for shipping prices & times.
1. All shipping time listed in this page are given as an estimation and subject to change.
2. Shipping time might be longer due to customs clearance, public holidays and weather.
3. If you haven't received your package according to these lead-times, please feel free to contact our customer service via the ticket center here